Customer Service Manager - Desjardins Agent Team Member
Location: Stouffville, Ontario
Job Type: Full Time, in-office
Position Overview:
Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs?
If you answered yes to these questions, working for an Insurance agent may be the career for you! We’re looking for a motivated, sales and service-oriented individual who has a passion for the insurance industry. Our goal is to build strong relationships and enhance our professional reputation. Looking for a full-time career that provides meaningful work and competitive compensation? Consider a position in our office!
Responsibilities:
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services tailored to individuals’ needs.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Work with the agent to establish and meet marketing goals.
A track record of persistence – we believe in taking care of our clients’ needs but also know that lives are busy! Done respectfully, the selected candidate may need several attempts to connect and discuss opportunities with clients/prospects. We ensure that every client is well-protected.
Requirements:
Property & Casualty license (preferred/must be able to obtain)
Life License (LLQP) (preferred/must be able to obtain)
Sales experience preferred
Successful track record of meeting sales goals/quotas preferred
Dedicated to exceptional customer service
Excellent interpersonal and communication skills
Efficient problem-solving skills
Dependable
Able to work in a team environment
Continuous learning to stay informed in the ever-changing insurance industry
Perks:
Opportunity for advancement
Training & development
Paid time off
If you feel that you’re the right candidate, apply now!
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.
We welcome applications from people with disabilities. Accommodation is available upon request for applicants in all aspects of the recruitment process.
